Refund Policy

At God Blesses Hands by Charlotte, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help. Please review the following details of our refund policy:

1. Returns Eligibility
We accept returns for items within 14 days of the delivery date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is required.

2. Non-Returnable Items
Certain items are not eligible for return or refund, including:

• Discounted or sale items
• Custom or personalized items

3. Refund Process
Once we receive your returned item and inspect it, we will notify you via email of the status of your refund. If your return is approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.

4. Late or Missing Refunds
If you haven’t received your refund after the processing time, please check with your bank or credit card company, as it may take some time before your refund is posted. If you still have not received your refund, please contact us at [email/contact information].

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email/contact information] for further instructions.

6. Return Shipping
Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

7. Sale Items
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded or exchanged.

8. Contact Us
If you have any questions about our refund policy or need assistance with a return, please contact us HERE. We’re here to help!